Resilience during Covid-19 

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Case Study - Building a Resilient Culture

With the arrival of Covid-19 and employees working from home many people are experiencing higher levels of stress. At the same time businesses need to keep their companies operating so they can supply their customers and employ their staff. Few people are prepared for such a disruptive event. As leaders and staff try to juggle the many aspects of their new life: health, well-being and performance all may suffer. Leaders more than previously need to be skilled at building  resilience for both themselves and their people. Here is how I am now working with organizations to help their staff increase their collective resilience.

Three Virtual Workshops

I am now partnering with many organizations, large and small, to roll out resilience workshops to staff. These are all delivered virtually in 1 hour. There are three workshops covering three key aspects of resilience for coping in the new Covid - work from home era. Each is outlined below. Most organizations are offering these to staff spread over several weeks. However you can also choose to  focus on just one or two of the below sessions. I can tailor them to meet your needs.

Workshop 1: Decreasing Stress in Disruption   


We have all been given good advice on the behaviors (wash hands, social distance) we can do during COVID-19. The second issue, however, is how we are thinking and feeling and how this impacts our health, decision making and actions. This session draws upon 30 years of research on how people react during times of adversity and the most effective ways to cope. In this workshop, you’ll gain insight into your personal resilience profile and discover how you can help others in your organization and family to deal with the demands of this challenging time. In this session you’ll learn:


Workshop 2: Increasing Your Energy      

Since working from home, many people have had long-established habits and routines disrupted. In this session we will give you a process to design your virtuous cycle which is a set of habits which when you do them give you energy and put you in a good mood and productive state.

  • Identify changes and challenges you are facing since working from home

  • Do an energy audit of your current habits to find areas of greatest impact 

  • Learn about the power of Virtuous Cycles

  • Learn about habit creation and the easiest ways to build new habits for life

  • Make an action plan for starting your Virtuous Cycle

  • Take immediate action to build your first new habit


Workshop 3: Coping and Growth from Adversity 

Building on the foundation from the first session this workshop will surface people’s inner resources to deal with adversity and change. We use storytelling to have people share their own experiences of overcoming challenges and the coping methods they used. We’ll then focus on research-proven tools and resources to help people think about how they grow and change from the experience they are having. In this session you’ll learn:

  • The most common challenges that people are experiencing in the work from home era

  • The power of adversity to cause both stress and growth for individuals and organizations 

  • The three stages of disruptive change and the key actions to take in each

  • How to support others who are going through difficult times

How to Cascade Resilience

1) “Each One Teach One” (time required by each leader: three 30-minute team sessions)

  • Each month for three consecutive months, leaders receive a seven minute video with facilitation questions on key topics from the Resilience Workshop that are relevant to their teams

  • Leaders play the video to their teams and facilitate a discussion based on three questions: How does this content apply to you? Apply to us as a team? How could we implement this as a group?

  • Benefit:  this is a simple process to use; it develops direct reports by creating a common language, mindset, and approach to apply the resilience tools deeper and broader in the organization

​2) Accountability and Best Practice Call (time required– one hour)

  • 60 days after Step 1 “Each One, Teach One” is implemented, Nick partners with HR to run a one hour accountability and best practice call for the leaders

  • Each person answers three questions (approximately five minutes per question)

    • What actions have I taken?

    • What happened as a result?

    • What have I learned that I will take forward?

  • Benefit: this step increases personal motivation to take action; create a sense of progress; helps people learn best practices from their peers

3) Measure Results

  • 10-12 months after Step 2 is completed, leaders retake the Challenge of Change assessment​

  • Benefit: the re-test provides a quick way to gauge personal progress and motivates people and the organization to make changes


To inquire about Nick doing this session for your organizations send us an email